Terms and Conditions

Sales Agreement

Unless otherwise specified, all goods will be shipped by UPS surface freight.The customer may specify alternate shipping (e.g., Next Day Air, 2nd Day Air, 3-Day Select), at time of order for additional charge. If a UPS package arrives damaged please call 1-800-631-0300 and speak to a live customer service representative who will immediately rectify the situation. Claims must be made by you. Kristin Zabawa Photography cannot initiate claims on your behalf. For export orders outside of the United States, Kristin Zabawa Photography is not responsible for local custom regulations or charges. Please check with your local customs office to determine if duty will be added to your order. All goods shipped within the United States are duty free.

Any change to your UPS shipment can only be authorized by Kristin Zabawa Photography. Please contact Kristin Zabawa Photography if you need to make any change to your delivery.

Free Freight (USA): When an item is designated to ship free, or is marked “Includes shipping and handling” that particular item is disregarded in the calculation of freight. Free freight designation allows Kristin Zabawa Photography to chose the best shipping method for your order, whether UPS or USPS. All post office (USPS) orders can take up to 9 business days to get to the destination but in most cases are about 3-5 days transit time.

Again, please pay careful attention to the rules and duty regulations in Canada and other countries. Kristin Zabawa Photography cannot estimate your duty if you are outside of the United States and is not responsible for any extra duty you may incur.

Kristin Zabawa Photography strives to ship all orders within 10 business days of receiving the order.